Point of Sale

Pricing details

	Starter	Main

	Starter	Main
Point of Sale
Time cards	●	●
Drawer management	●	●
Order Manager
Delivery app order aggregation	Delivery App Aggregation add-on¹	Delivery App Aggregation add-on¹
Auto accept & print	Delivery App Aggregation add-on¹	Delivery App Aggregation add-on¹
Store pause	Delivery App Aggregation add-on¹	Delivery App Aggregation add-on¹
Prep time adjustment	Delivery App Aggregation add-on¹	Delivery App Aggregation add-on¹
Additional brand integration	Delivery App Aggregation add-on¹	Delivery App Aggregation add-on¹
¹ Order Manager add-on for $85 / month
Handoffs
SMS notifications	Hand off add-on²	Hand off add-on²
Pick-up feed	Hand off add-on²	Hand off add-on²
Mobile check-in	Hand off add-on²	Hand off add-on²
Mark as complete	Hand off add-on²	Hand off add-on²
Handoffs usage fee	Hand off add-on²	Hand off add-on²
² Hand off add-on for $10 / month
Menus
Menu management	●	●
Item availability updates	●	●
Selective item publishing	●	●
Image optimization	●	●
Analytics
Business Performance	●	●
Operational Excellence	●	●
Menu Performance	Delivery App Aggregation add-on	Delivery App Aggregation add-on
Staff²	●	●
Marketing	●	●
Reports	●	●
Ratings and Reviews	●	●
Financials
Payouts	●	●
Taxes	●	●
Spending	●	●
Marketing
Automated promotions	Delivery App Aggregation add-on	Delivery App Aggregation add-on
Marketing analytics	Delivery App Aggregation add-on	Delivery App Aggregation add-on
Optimized marketing	Delivery App Aggregation add-on	Delivery App Aggregation add-on
Run multiple campaigns	Delivery App Aggregation add-on	Delivery App Aggregation add-on
Order & item promotions	Delivery App Aggregation add-on	Delivery App Aggregation add-on
Discounts	Delivery App Aggregation add-on	Delivery App Aggregation add-on
Digital Dine-In
QR code ordering	Digital Dine-in add-on⁵	Digital Dine-in add-on⁵
Split payments	Digital Dine-in add-on⁵	Digital Dine-in add-on⁵
Open tabs	Digital Dine-in add-on⁵	Digital Dine-in add-on⁵
Flexible payments	Digital Dine-in add-on⁵	Digital Dine-in add-on⁵
⁵ Digital Dine-in available as add-on to Otter Lite or Otter Standard for $30 / month plus third party payment processing fees (Stripe 30¢ and 2.99% / total order amount)
Online Ordering
Scheduled orders	Online Ordering add-on⁶	Online Ordering add-on⁶
Flexible payments	Online Ordering add-on⁶	Online Ordering add-on⁶
Centralized menu	Online Ordering add-on⁶	Online Ordering add-on⁶
Digital Catering	$35/month	$35/month
Website build & maintenance	$30/month	$30/month
⁶ Online Ordering available as add-on to Otter Lite or Otter Standard for $55 / month plus third party payment processing fees (Stripe 30¢ and 2.99% / total order amount)
Couriers
Third party delivery	$10/month*	$10/month*
Live Alerts
Real-time status widgets	●	●
Live Alerts	Excludes store status alert	●
AlwaysOn	$15/month	$15/month
Hardware*
Bluetooth printer	$20/month	$20/month
Cloud printer	$20 / month	$20/month
Sticker printer	$25/month	$25/month
Kiosk Mini Bundle	$1,000 or $100 / month	$1,000 or $100 / month
Kiosk Bundle	$3,000 or $189 / month	$3,000 or $189 / month
Kiosk Pro Bundle	$5,500 or $289/month	$5,500 or $289 / month
Software fee for additional hardware	$15/month	$15/month
Single Screen Terminal	$649 or $50/month	$649 or $50/month
Dual Screen Terminal	$749 or $60/month	$749 or $60/month
Handheld POS	$499	$499 or $49 / month
Card Reader	$99 or $10/month	$99 or $10/month
Cash Drawer	$135	$135
KDS Monitor	$1200	$1,200 or $75 / month
* Hardware available for lease or purchase, price available on request
Gift Cards
Gift Cards with Fund Pooling	$40/month	$40/month
Data import	$100	$100
Ratings & Reviews
Delivery app reviews	Delivery App add-on	Delivery App add-on
Replying to reviews - delivery apps	Delivery App add-on	Delivery App add-on
Replying to reviews - review apps	Delivery + Social app add-on	Delivery + Social app add-on
Keyword analysis	Delivery + Social app add-on	Delivery + Social app add-on
Customer sentiment analysis	Delivery + Social app add-on	Delivery + Social app add-on
Listings management	Delivery + Social app add-on	Delivery + Social app add-on
⁸ Delivery app add-on for $29 / month and Delivery + Social app add-on for $69 / month
Kitchen Display
Mark orders as ready	$15 / month per device	$15 / month per device
Expeditor mode	$15 / month per device	$15 / month per device
Multiple layouts	$15 / month per device	$15 / month per device
Other fees
Setup fee	$150*	●
Credit card processing fees	3.19% + 15¢ per transaction (CP) 3.29% + 30¢ per transaction (CNP)	2.39% + 15¢ per transaction (CP) 2.99% + 30¢ per transaction (CNP)

* Price per location

Illustration of a person standing at a counter stacked with takeout bags and menus while another person sits at a desk using a desktop computer

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