Order Aggregation

Pricing Details

LiteStandard
Point of Sale
Time cardsPoint of Sale add-on¹Point of Sale add-on¹
Drawer managementPoint of Sale add-on¹Point of Sale add-on¹
¹ Point of Sale available as add-on to Otter Lite and Standard for +$19 / month
Order Manager
Delivery app order aggregation●●
Auto accept & print●●
Store pause●●
Prep time adjustment●●
Additional brand integration×First brand included²
² Each additional 3rd party virtual brand for $20 / brand / month
Handoffs
SMS notifications×●
Pick-up feed×●
Mobile check-in×●
Mark as complete×●
Handoffs usage fee×8¢ / order
Menus
Menu management●●
Item availability updates●●
Selective item publishing●●
Image optimization●●
Analytics
Business Performance²●●
Operational ExcellenceAdvanced Analytics add-on³●
Menu PerformanceAdvanced Analytics add-on³●
Staff²●●
Marketing●●
Reports●●
Ratings and ReviewsAdvanced Analytics add-on³●
³ Order ratings are available only in Otter Lite and Otter Standard
Financials
PayoutsAdvanced Analytics add-on⁴●
TaxesAdvanced Analytics add-on⁴●
Spending●●
⁴ Advanced Analytics available as add-on to Otter Lite for +$40 / month
Marketing
Automated promotions×●
Marketing analytics×●
Optimized marketing×●
Run multiple campaigns×●
Order & item promotions×●
Discounts×●
Digital Dine-In
QR code orderingDigital Dine-in add-on⁵Digital Dine-in add-on⁴
Split paymentsDigital Dine-in add-on⁵Digital Dine-in add-on⁴
Open tabsDigital Dine-in add-on⁵Digital Dine-in add-on⁴
Flexible paymentsDigital Dine-in add-on⁵Digital Dine-in add-on⁴
⁵ Digital Dine-in available as add-on to Otter Lite or Otter Standard for $30 / month plus third party payment processing fees (Stripe 30¢ and 2.99% / total order amount)
Online Ordering
Scheduled ordersOnline Ordering add-on⁶Online Ordering add-on⁵
Flexible paymentsOnline Ordering add-on⁶Online Ordering add-on⁵
Centralized menuOnline Ordering add-on⁶Online Ordering add-on⁵
Website build & maintenance$30 / month$30 / month
Digital Catering$35 / month$35 / month
⁶ Online Ordering available as add-on to Otter Lite or Otter Standard for $55 / month plus third party payment processing fees (Stripe 30¢ and 2.99% / total order amount)
3rd Party POS Integrations
Consolidate online orders$50 / month*$50 / month*
POS integration setup fee$100 one-time fee*●
Couriers
Third party delivery$10 / month*●
Live Alerts
Real-time status widgets●●
Live AlertsExcludes store status alert●
Always On$15 / month$15 / month
Hardware⁷
Bluetooth printer$20 / month$20 / month
Cloud printer$20 / month$20 / month
Sticker printer$25 / month$25 / month
LTE tablet (8.7”)$35 / month + LTE Plan of $45 / month$35 / month + LTE Plan of $45 / month
Tablet (8.7”)$20 / month$20 / month
Tablet (10.5”)$29 / month$29 / month
Otter mini kiosk bundle$100 / month$100 / month
Otter Kiosk - 27” Bundle$289 / month$289 / month
Software fee for additional hardware$15 / month$15 / month
⁷ Hardware available for lease or purchase, price available on request
Other fees
Credit card processing fees2.39% + 15¢ per tap, dip, or swipe;
2.99% + 30¢ per manually entered transaction		2.39% + 15¢ per tap, dip, or swipe;
2.99% + 30¢ per manually entered transaction

* Price per location

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